Feedback
Many doctors would argue that patient satisfaction represents the ultimate evaluation of treatment. I suspect that the truth is far more complex than this. Patient insight into what constitutes a good outcome for a given treatment is frequently the governing force in patient expectation. Effective communication is key. I hope patients and their families take assurance in the treatment explanations and case examples on the website. Nonetheless, it's nice to see some personalised feedback on the care I provide. I generally try to veer away from photos with smiling patients (except the one instance below where the photo was emblazoned across the front of the thank you card). Internet content in all likelihood will endure (seeing as the systemwide Y2K shutdown at the advent of the new millenium didn't materialise). I privately feel that most patients don't want to be remembered for posterity years down the line as the child with the bent leg/foot that Dr Qureshi fixed. After all, if I am concerned about how patient's transition to adulthood with respect to musculoskeletal function, future-proofing their dignity should also be a consideration.
Below are photos of cards I have received from patients alongside the inscriptions within and reference to the treated condition.